Regular season
- Most wins in team history (675) 3rd in league
- Most road wins in team history (305) 2nd in league
- Most ties in team history (141) 4th in league
- Most home ties in team history (72) 3rd in league
- Most road ties in team history (69) 4th in league
- Fewest road losses, one season (7) – 2009–10 3rd in league
- Most ties, one season (15) – 2005–06 3rd in league
- Longest winning streak, one season (13) – 2009–10 4th in league
- Longest home winning streak, one season (18) – 1994–95
- Longest road winning streak, one season (10) – 2000–01
- Most goals, one season (345) – 1996–97 5th in league
- Most shorthand goals, one season (22) – 2006–07 2nd in league
- Fewest shorthand goals, one season (3) – 2001–02 2nd in league
- Most 50-or-more goal scorers, one season (2) – 1996–97
- Most 40-or-more goal scorers, one season (3) – 1996–97
- Most shots on goal, one team, one game (67) vs. Huntington – Jan. 19, 1994 3rd in league
- Most shots on goal, one team, one period (31) vs. Raleigh – Dec. 7, 1996 3rd in league
- Most players with a point in one game (15) vs. Reading – Jan. 22, 2010
- Most consecutive shutouts (3) – Feb. 19–21, 2010
- Most consecutive shutouts, home (3) – Feb. 19–21, 2010
- Fewest penalty minutes, one season (965) – 2009–10 2nd in league
- Lowest penalty minutes per-game average, one season (13.4) – 2009–10 2nd in league
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Postseason
- Most Kelly Cup/Riley Cup championships (3) (tied with Hampton Roads)
- Most final series appearances (3) (tied with Greensboro, Hampton Roads, Wheeling)
- Most years in playoffs (16)
- Most playoff games (144)
- Most playoff wins (79)
- Most playoff wins in one playoff year (16) – 2009
- Most home playoff wins (51)
- Most road playoff wins (28) 2nd in league
- Most playoff losses (65)
- Most home playoff losses (25) 2nd in league
- Most road playoff losses (39)
- Longest playoff winning streak (8) – 2001 3rd in league
- Most goals, one team, two-game series (11) vs. Baton Rouge – 2000
- Most goals, one team, five-game series (27) vs. Louisiana – 1997
- Fewest goals, one team, five-game series (9) vs. Cincinnati – 2010 3rd in league
- Most goals, both teams, five-game series (48) vs. Hampton Roads – 1997
- Fewest goals, both teams, five-game series (22) vs. Cincinnati – 2010 4th in league
- Most power-play goals in a playoff series (36) – 1997
- Longest overtime playoff game (110:37) vs. Mississippi – Apr. 13, 1999 5th in league
- Most overtime wins, one team, one playoff year (4) – 2008 2nd in league
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